The thoughts and perception of the human is responsible for
his attitude and his bearing, the same goes for an organization. To explain it
in a better way Mr. Douglas McGregor proposed the theory X and theory Y of
human motivation.
Theory X and Theory Y have to do with the perceptions
managers hold on their employees.
Manager Belonging to theory X is a authoritarian and has
following characteristics
1) He assumes
employees are inherently lazy and will avoid work if they can and that they
inherently dislike work.
2) Workers needed to
be supervised and controlled regularly.
3) He believes
employees lack ambition and if they are not given proper incentive, they will
avoid responsibility,.
Manager belonging to theory Y is optimistic and hence can be
indentify as
1) An individual who
believes employees are self motivated and they practice self control.
2) He thinks
employees enjoy their work and duties.
3) They believe
employees are creative and if they are given proper environment, their
creativity will flourish which would be helpful in accomplishing the goals of
an organization.
Now consider the following cases
1. Manager X works with good employee (motivated)-
In this case workers like their work, enjoy it and
self-motivated to accomplish the goal effectively under the given deadline but
manager still don't have confidence on workers and keep an eagle eye to monitor
each and every activity of the workers. Manager supervises them according to
his/her perception not by the observation which in turn vitiates the
environment all around the workers and affects their emotions also. This will
create lack of trust and pacify the self-motivation. This kind of culture
hampers the growth of an organization.
2. Manager X works with bad employee (unmotivated)-
In this case as workers dislike their work and management
push them to let the work done. Without goal clarity and lack of proper
strategy which leads dissatisfaction amongst workers and borne havoc between
management and workers. Workers are coerced by the management to accomplish the
objective. That's the story in most of the organizations.
3. Manager Y works with good employee (motivated) –
In this case, employees will enjoy their work. The manager
feels employees are motivated and they will dedicatedly complete the assigned
work. The relationship between worker and management grow stronger period by
period. As the workers understand their responsibility, his work doesn’t hamper
the growth of an organization and organization flourishes.
4. Manager Y works with
bad employee (unmotivated)-
In this case, workers are lazy and Manager think workers are
good. Even though workers dislike the work, manager motivate them, they build trust on each other and try every
possible alternative which satisfy the workers. Manager provides incentives,
appreciationand rewards them for the work being done. The management which
follow theory Y gives more satisfaction to the workers in the organization in
contrast to theory X. This attitude of management shapes the organization and
expedites its growth.
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